How we collect your personal information

Solitude Fly Reels collect  personal information from you when you make a purchase through our website.  You will be required to provide your name, address, contact details and payment method.

How we use your personal information

We need to collect personal information from you which is necessary for us to provide you with your ordered goods.  We may also use your contact details to:

  • contact you about new products or information about existing products and special promotions and offers
  • advise you if we relocate
  • seek your input on your service from Solitude Fly Reels

We keep your personal information up-to-date

Solitude Fly Reels will on request provide you with information about you which Solitude Fly Reels holds.  This information can be accessed by contacting Solitude Fly Reels via our website.  Your request for information will be dealt with within a reasonable time frame.

We store your personal information securely
We protect any personal information that we hold from misuse and loss.  We also protect it from unauthorized access, modification and disclosure.  Only authorized users can access your personal information and access is only for approved purposes.  Your personal information may be stored in hard copy documents or electronically.  We maintain physical security over our paper and electronic data storage.  We also maintain computer and network security for example, we use firewalls (security measures for the Internet) and other systems such as user identifiers and passwords to control access to computer systems.  All our employees are bound by the highest principles of confidentiality, severe breach of which is penalized by dismissal.

Website security and privacy

The Internet has enabled Solitude Fly Reels to service some of our customer’s needs by electronic commerce.  We understand that you may be concerned about the confidentiality and security systems in place of the personal information we collect about you on-line.  Accordingly, we have ensured our on-line dealings with you are as secure and confidential as your dealings with us in person.

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If you would prefer to order from us by other means, please contact us directly.

Need more information

If you have a query on how your personal information is collected or used or any other query relating to Solitude Fly Reels privacy policy, please contact us via our website.